Frequent questions

 

How to buy?

To be able to buy in the www.daevionline.com store, it will be necessary to register, you just have to follow the purchase steps and fill in the shipping form and register, so the user will not have to enter all the data in future purchases.

The User will add as many items as he wishes to his shopping cart.

Next, it will validate these steps and the shipping address will be requested.

The price includes shipping fees?

We offer free shipping costs for orders over € 120, for lower orders the shipping costs will be € 6.9 in Peninsula-Balearic Islands. Request more information by filling out our contact form.

How long does delivery take?

Once you have made the payment of the product, we will proceed to the shipment through Szendex and within a period of 2-7 business days you will receive it at the address you have specified in the order.

What guarantees do you offer?

Transport guarantee: All our shipments travel covered by 100% insurance of the value of the merchandise. Remember that you have 24 hours to make a claim if your order has suffered damage caused by transport. If you have any other questions, do not hesitate to send us an email at daevionline@daevi.net

Product Warranty: The warranty only covers manufacturing defects.
To enjoy the guarantee of the products, you need the purchase invoice.

Claims will not be accepted after 7 days of receipt of the merchandise, except those derived from manufacturing errors.

What do I do if I have a complaint?

At www.daevionline.com we work continuously for you, improving our service systems, speeding up delivery and allowing you to enjoy our textile articles. For this reason, we ask that in case of any eventuality, do not hesitate to send us your complaint through the contact form or write to the address daevionline@daevi.net.