Shipping methods and delivery times

www.daevionline.com will only deliver orders in the Peninsula and the Balearic Islands. The approximate delivery time of 2 to 5 business days from the day after the order, if it has been made before 1:00 p.m. and with the acceptance of the payment.

Orders will be shipped directly from www.daevionline.com via Szendex.

In the event that there is no person responsible for receiving the package at the indicated delivery address, up to 2 delivery attempts will be made and a notice will be left. The transport agency will keep your package in its warehouses approximately 10 days before proceeding with the return to our facilities. In this case, the new shipment of the order will be borne by the customer.

If you do not receive your purchase in the estimated time, you should contact the Customer Service of www.daevionline.com. You can write to us daevionline@daevi.net or call 657597758. From the moment we receive your notification, we will take the appropriate steps to find out why you have not received it in the agreed time.

Shipping costs

The shipping costs are:

  • € 8 for Peninsula and Balearic Islands. For Ceuta, Melilla and the Canary Islands, check with Daevi Online the current customs cost.
  • € 0 for orders over € 120 in the Peninsula and the Balearic Islands.

Returns

If you find a defective product in the order received, you should contact daevionline@daevi.net or call 657597758

You can return the merchandise to us as long as you communicate your intention within a week after receiving the order and as long as you keep your packaging in optimal condition. To do this you must contact us at daevionline@daevi.net, call 657597758 or you can also use our contact section.

Whenever the return responds to product defects, www.daevionline.com assumes the shipping costs incurred for the return. You can replace it or replace it with other items.

If the reasons for return are unrelated to www.daevionline.com, that is, if the merchandise is in perfect condition but you still want to return it, you must send the product in its original packaging and in perfect condition. The expenses incurred for the return will not be borne by www.daevionline.com.